Revamping Your Treatment Plan Presentation Skills
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ISABEL RAMBOB, DDS
How are your treatment plan presentation skills? Do you how know to create the environment to present treatment plans that will lead to case acceptance? What is your biggest challenge regarding treatment plan presentation? In this course Dr. Rambob will share with you some strategies to effectively engage with your patients to understand their needs, desires, expectations, questions and objections to successfully navigate the treatment plan presentation process using techniques from marketing, negotiation, neurosciences and shared decision-making principles.
Upon completion of this course, participants should be able to:
- Understand the patients’ journey as they seek dental care
- Anticipate and deal with patients’ objections
- Customize their treatment plan presentations based on the patients’ preferences, needs and expectations to increase case acceptance.
Dr. Isabel Rambob is the Assistant Dean for Student Affairs at the University of Oklahoma College of Dentistry and the President of the American Association of Women Dentists. She was the course director of Treatment Planning at the University of Maryland School of Dentistry for 5 years and has been a professional speaker since 2008. Dr. Rambob is a general dentist with 25 years of experience. She is also a career development strategist, leadership coach, digital marketing professional and certified mediator.